Resume

Shreyak Shah

Product Designer crafting scalable, user-centered solutions that balance usability, design quality, and business impact.

Summary

Product Designer with 4+ years of experience leading 0→1 initiatives and large-scale redesigns in SaaS environments. Skilled in UX research, design systems, and high-quality UI design to simplify complex, system-level challenges and deliver scalable, user-centered solutions. Known for balancing user needs with business goals to deliver measurable outcomes.

Notable achievement: Increased profit margins by 8% on new Investor Relations website builds at Q4 Inc. through the standardization of 30+ content blocks.

Selected Projects & Impact

UI Overhaul (0→1), Q4 Inc.

Redesigned Q4’s Website Management Application (WMA) end-to-end within 90 days, partnering with Product and Engineering to define scope and design standards. Delivered a unified, responsive UI that eliminated brand inconsistencies, reduced user friction, and integrated a scalable design system that accelerated future development.

“Blue sky” UX research, Q4 Inc.

Led exploratory research to define a north star UX vision for WMA. Combined observation studies with product analytics (Pendo) to identify high-impact pain points, then usability tested a “website-builder” experience with 40 customers. Findings guided the first redesign phase and informed the long term roadmap for the platform.

“Group Visits” Feature (0→1), Think Research

Designed a new group call style telehealth feature for the VirtualCare app. Conducted clinician interviews, mapped complex workflows, and tested ideas with real users—resulting in expanded platform adoption across long-term care and mental health sectors.

Skills

Design

UX Research (Qual & Quant) • UX & UI Design • Visual Design • Prototyping • Design Systems • Accessibility (WCAG 2.0, EAA) • Product Strategy • Cross-Functional Collaboration • Stakeholder Engagement

Technical fundamentals

HTML & CSS • React • Material UI

Tools

Figma • FigJam • Miro • Dovetail • Maze • JIRA • Pendo • Posthog • WalkMe • Gemini, ChatGPT

Professional Experience

Product Designer, Q4 Inc.

Nov 2021 - Oct 2025 • Toronto, ON

Q4’s platform enables Investor Relations (IR) Officers to communicate with their Investors.

Raised profit margins by 8% and improved IR website scalability by standardizing 30+ reusable content blocks that accelerated build speed and delivery.
Reduced developer rework and operational costs by 35 hours per website by aligning five IR site templates with full WCAG 2.0 and EAA accessibility compliance, ensuring inclusive, compliant design standards.
Enhanced usability and design consistency across WMA by leading the large-scale redesign—facilitating stakeholder sessions, defining UX goals, and delivering responsive, component-based UIs.
Increased developer efficiency and reduced design-to-dev friction by contributing 12 new components to Q4’s Figma design system and documenting implementation standards for cross-team adoption.

Junior Product Designer, Think Research (TRC)

Mar 2021 - Nov 2021 • Toronto, ON

TRC’s platform provides digital tools to healthcare providers to help enhance patient care.

Enabled expansion into new care markets by leading discovery research and design execution for a 0→1 “Group Visits” telehealth feature—conducting clinician interviews, mapping workflows, and defining MVP requirements.
Accelerated MVP launch of “Group Visits” by collaborating closely with Product and Engineering to balance UX ambition with technical feasibility.
Strengthened understanding of healthcare UX by working directly with clinicians and patients, learning how usability, reliability, and trust influence care delivery outcomes.